Delivery & Shipping

Shelving Pro offer a fast, subsidised delivery option to Melbourne addresses. Get your order in before 11am and we'll even deliver SAME DAY with tracking info and SMS delivery alerts so you can get ready. You can also get flat-rate shipping to Greater Geelong and the Surf Coast. Please contact us for pricing on delivery to other parts of Victoria.

How much does shipping cost?
Add your items to cart and proceed to checkout for a price. If unsure, please contact us to get a quote.

Please note: There are a small number of postcodes that our courier partners do not currently deliver to. We also do not currently deliver to PO Boxes or Parcel Lockers. For further information, please contact customer support.

How much does Click & Collect from a store or warehouse cost?
Click & Collect is FREE for all products.

What are my estimated dispatch & shipping times?
Orders for items that are currently in stock are usually dispatched within 24 business hours from our Melbourne warehouse. If you want it that day, please place your order before 11am and phone us to expedite your order. You'll receive an email with tracking information once the order has been dispatched and SMS alerts as the delivery approaches.

Greater Geelong and Surf Coast delivery will be within 1-2 business days of placing your order. The rest of Victoria depends on your location. Our team can advise when you contact for pricing.

Can I purchase online and collect in store?
Collection from our Tottenham warehouse is always free!

Are the shelving bays flat-packed or assembled?
Your shelving bays and workbenches will be flat packed for delivery or collection. Longspan shelving units pack down really well and are very simple to assemble in situ. Shelving is also not designed to be moved around much once assembled.

Although they are simple to put together - please follow the instructions provided when assembling your shelving bays. Damage caused by incorrect assembly will not be covered under your warranty. If you are unsure of any steps, please contact us for advice and we’ll be happy to help.

Does someone have to be home for my delivery?
It's always best to send to an address that has someone in attendance. You should also give our courier an 'Authority To Leave' instruction by selecting this option at checkout. Failure to do this risks a redelivery charge from the courier.