Shipping policy
Delivery & Shipping Policy
Shelving Pro prides itself on being the leader in shipping and delivery of steel shelving and workbenches to Melbourne and all of Victoria. We provide a quality product at very competitive prices, and also get it to you easily and at very sharp rates.
Our collection and freight offer includes:
• Free Collection from our Sunshine West Warehouse in the inner west of Melbourne
• Melbourne Metro and Geelong $49.99 Flat-Rate (2-4 days)
• Zone 1 Express Delivery - Melbourne (same business day available if order before 11am) from $59.99
• Zone 2 Delivery - Regional Victoria near Melbourne (flat rates)
• Zone 3 Delivery - Regional & Remote Victoria (all of Victoria available by request)
Please click here for more details on each zone including a price guide and map. We do not ship outside of Victoria at this time.
Order Processing
As soon as you place your order online, you will receive an order confirmation email with tax invoice information and other relevant details. If your postcode is within our Zone 1 and 2 areas and you have been given a freight price, your order will be processed same business day (if before 11am) or next business day (if placed after 11am).
You will receive tracking information via SMS and email once your order has been collected by the courier for delivery to you.
Store Pickup
Orders for collection from our Sunshine West warehouse can be collected Monday – Friday 8am -3.30pm. This excludes Victorian public holidays. You can collect your order immediately after payment. Click here for warehouse collection location, hours and details.
Melbourne Metro and Geelong $49.99 Flat-Rate
Not in a rush? Order up as much as you like and we'll personally deliver your shelving in our van within 2-4 days for a flat $49.99. This offer covers all of metro Melbourne and all Geelong postcodes.
Express Delivery: Zone 1 – Melbourne
Pricing for this service starts at $59.99 and can be delivered same business day if ordered before 11am. Click here for more details
Delivery: Zone 2 – Regional Victoria near Melbourne
We offer flat rate shipping to postcodes within 90 minutes of Melbourne starting at $90 inc GST. Delivery to these areas takes between 1-2 business days and includes regional centres like Greater Geelong and the Surf Coast, Ballarat, Daylesford, Castlemaine, Bendigo, Seymour, Yea, Warragul, Sorrento and areas in between.
Zone 3 Delivery - Regional & Remote Victoria
We can deliver anywhere in Victoria with pricing on request.
Domestic Shipping Rates and Estimates
For postcodes within Zone 1 and 2, shipping price can be calculated at checkout. Prices start as low as $29.99 to a maximum of $200 including GST to any postcode within Victoria (excluding PO Boxes and Parcel Lockers).
Refunds, Returns and Exchanges
We will refund your purchase within 30 days of delivery if the item is unused and in original packaging. We reserve the right to charge restocking fees for any damage to the item or packaging. Please click here for more information on our returns process and terms.
If you have further questions please contact us at
Email: support@shelvingpro.com.au
Phone: 0448 137 453
